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Booking & Cancellation policy



Deposits:

An advance deposit of 30% of the total booking amount becomes due to confirm reservation and is payable within 7 calendar days.

The remaining balance is required 60 calendar days prior to the arrival date. If the deposit or the remaining balance remains unpaid in due time, we may consider this as cancellation of the client.

In case of an Exclusive Use Reservation a separate agreement for payment shall apply.

We do not accept credit card payment for the accommodation, but require a wire transfer or check payment.

Cancellation policy:

If the client cancels the contract or is a no-show, a lump-sum cancellation fee, in view of our arrangements and as compensation for its expenses, will become due and payable as set out below:

  • More than 60 days prior to arrival – no cancellation fee

  • Between 60 and 31 days prior to arrival – 30% of the total booking price

  • Between 30 and 16 days prior to arrival – 50% of the total booking price

  • Within 15 days and less prior to arrival – 90% of the total booking price will be charged

A resale of the villa, if possible under the prevailing circumstances, will be taken into account. In case of the client’s new booking of a villa for dates within one year of the cancelled date, the lump sum cancellation fee may be credited against the travel price of the new booking except for new bookings during high-season (Christmas and Easter with respective dates given in the actual pricing list).

In case of an Exclusive Use reservation special cancellation conditions shall apply due to respective planning necessities.

Guests are kindly urged to purchase a travel insurance policy covering refunds of cancellation deposit.

 



 

 

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